You have not yet pushed the power button or you have pushed it incorrectly. Try again by pushing it firmly. Do not exceed the maximum quantities and operating times indicated in the recipe table, otherwise you will not get the expected result and may damage your device. Maintenance and cleaning How to clean my ActiFry? Store the potatoes in a good cellar or a cool cupboard (between 6 and 8°C), away from light. Where can I dispose of my appliance at the end of its life span? We do not recommend the use of detergent products other than washing-up liquid. Technical support The lid gets hot during use – is this normal?

You probably used new potatoes. With new potatoes, reduce the quantity to 750 g and adjust the cooking time. Why does the LCD screen show "Er..."? Never cook without a paddle. Depending on the model, do not forget to remove the protective sleeves located under the lid. What should I do if my appliance is not working?As far as possible, we recommend that you update your device to a higher Android version or use another compatible device. Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point. I've just opened my new appliance and I think there is a part missing. What should I do? For models using the tray, and to preserve its qualities for longer, do not use any metal utensils. Why isn't the paddle holding? (1kg models) The previous Actifry designs and Actifry Family do not allow the 2 in 1 ActiFry plate to be added. How do I store my potatoes?

The filter may be obstructed. Clean the filter. (ActiFry models only) Why is the cooking of the preparations not homogeneous? If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution. Where can I buy accessories, consumables or spare parts for my appliance? Wash the cut chips twice in a bowl of water before cooking to remove any excess starch. It is then essential to dry them thoroughly before cooking in a clean, absorbent tea towel and finally patted dry with kitchen paper. If you are cooking frozen chips you do not need to add any oil as these already contain oil and could make the chips soggy. If using the 2 in1 feature (bowl + tray) after the food is cooked on the tray, cook the chips for a further 2-5 minutes after you've removed the tray to make them crispier. How much oil do I need to add for frozen chips? For a good start of the device, we advise you to cook for at least 20 minutes with half a litre of water. From the second cooking time, your ActiFry will give you complete satisfaction. This will lower the temperature inside the device and, for "Smart" recipes, may disrupt the cooking settings tested to guarantee perfect results. What is the most suitable oil to use?

Record of Actifry printed recipe books that come with machines

cooking oil according to manufacturer). Is it absolutely necessary to respect the indicated maximum quantities? If you are cooking frozen chips you do not need to add any oil as they already contain oil. Do I have to use the paddle during cooking? Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre. Various topics What is the cooking temperature? All removable pieces are dishwasher safe or may be cleaned with a soft sponge and washing up liquid. Let me know of any recipe sources not listed here, and I’ll try to keep this relatively up to date.

For Actifry Familly: 1.5 kg of fresh chips / 1.2 kg of frozen chips. Why aren't my chips crispy enough? Fries or food are not cut evenly. The fries or food must be cut to the same size for perfect cooking. You have probably salted your food during the cooking process. Don't salt your food before the end of cooking to avoid scratching. For the 1kg, 1.2kg and Actifry Mini models you have to use the paddle during cooking to prevent food from falling into the motor unit. Why does the food stay on the edge of the bowl? Always clip the lid into place firmly but gently. When closing the lid, do not bang the lid shut but use the finger tab on the front of the lid to gently press the lid into place. If putting the lid in the dishwasher, always place it near the top of the dishwasher (the cooler area) and use a cooler setting - refer to your dishwasher manual. Can I cook anything other than chips?There is no danger in opening the lid while cooking, but it is not recommended, even when the ingredients collect on the sides of the pan. If the problem persists, take the appliance to an Authorised Service Centre. My fryer is making an abnormal noise. With a dosing spoon of oil of your choice, you'll get light and crispy fries. Depending on your taste, you can add 1 extra spoon of oil for even more delicacy! What is the best way of cooking chips and to avoid soggy chips?