We will not accept items back in anything other than the condition received, even if subsequently cleaned. Please note there are some items which can not be exchanged or refunded (unless faulty) due to being perishable or for health and safety or hygiene reasons. Items must be sent back to us unused, in their original packaging and with all labels attached within 28 days of receipt. This headcollar has a super strong twin nylon solid metal chain and fittings around the nose that places pressure on sensitive areas for additional control.

If you struggle to keep your horse’s tail clean from the moment you leave the yard until you get to the competition venue, the Kentucky Horsewear Tail Guard is just what you are looking for! This right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later). If you do not have or cannot produce a valid receipt, the staff are not obliged to take the item back and therefore it is very important that you retain your receipt or request it from the person who originally gave you the gift. Where we have agreed to take the item back, we will try to find a suitable replacement for you but if this is not possible you will be refunded either in gift vouchers or via your credit account, credit/debit card or in cash based on how you originally paid for the item. The ProSafe Controller Headcollar also has a shock-absorbing padded nose and poll with the flexibility to adjust severity, and an adjustable headpiece and noseband.Once they learn about it I clip the leadrope onto the normal ring and just use my fingers to apply the chain, then you can just let go when the horse is being polite. After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement. Should you find on arrival of your product that it is the wrong size or that you simply no longer wish the item we are happy to refund or exchange your item/ items.

Complete with a triple ring design creating 3 options for a varied level of control and severity, with a PVC rubber padded nose and poll for shock-absorbing comfort. The Pro-Safe headcollar has a built in chain avoiding the need for a separate chain, reducing costs and making sure the chain remains in the correct position at all times. I will continue to use this headcollar and clip my lead rope onto the controlling chain whenever I feel I need it.All debit/credit card payments are collected and processed by SagePay, the largest independent online Payment Service Provider in the country. Should you find on arrival of your product that it is the wrong size or that you simply no longer wish the item we are happy to refund or exchange your item/s. The Pro-Safe Headcollar is made from strong, robust twin nylon with a solid metal chain and fittings. The exception to this is where the item is deemed to be faulty or defective in which case we will accept the item back under our standard 365 day warranty. That also means that should the horse get free and run with the rope trailing there is no danger of it stepping on the rope and pulling the chain tight by accident.

This is a multi-functional headcollar meaning you don’t always have to have it on the controlling chain, it can also be used the same as a standard headcollar. We cannot be held accountable, and therefore cannot offer a refund/exchange, if we do not receive the item. I initially doubted the chain, I worried this may cause rubbing however, this has not been the case. However, this is only available in black, but I don’t mind as I think it makes it look really smart.

Please use a signed for service via a reputable courier, such as Royal Mail for smaller items and courier for larger item with adequate insurance to cover the value of the item. I do occasionally struggle leading him however, I really noticed the difference with this headcollar. I only ever travel in a leather headcollar as I feel that it's important to have something that will break in an emergency.