Before cleaning your grill, wait around 45 minutes while the device cools. To remove heavy food residue on the grill plates or on the side, we recommend you use a wooden or plastic spatula. To clean the grill and grill components, use a cloth soaked in hot water. Do not immerse the grill in water. Do not use abbrasive cleaning products or products containing alcohol or fuel since these may damage the device. Technical support The purple indicator light remains on when the food has been placed on the grill plates and the grill closed - why? cooking programs (burgers, poultry, sandwich, sausages, red meat & fish) to automatically adapt the temperature to each type of food and cook it perfectly as required To ensure the best cooking results, you should not open the appliance for more than 1 minute during cooking cycles. RESET by unplugging it for 2-3 minutes and restart full cooking cycle. The OK indicator is still flashing even though I have put food on the plates and closed the grill - why?

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The appliance needs to be repaired. The OK indicator is still flashing even though I have put food on the plates and closed the grill - why? You can also choose to select only the recipes of the brand or the recipes proposed by the community. No as the cooking sensors are not active in manual mode. Maintenance and cleaning How do I clean my grill?

We recommend that you pre-wash your cooking plates in the following manner before putting them in the dishwasher to remove any food residue: cooking programs (Burger, Red meat, Sandwich, Sausage, Fish, Poultry, Seafood, Bacon, Pork) to automatically adapt the temperature to each type of food and cook it perfectly as required The appliance needs to be repaired. The appliance began cooking in manual mode (red indicator) without this mode being selected. Why?

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This is not a problem simply press the OK key for confirmation for cooking to start. My grill emits smoke during the preheating phase. This is not a problem simply press the OK key for confirmation for cooking to start. The appliance began cooking in manual mode (red indicator) without this mode being selected. Why? Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point. Where can I buy accessories, consumables or spare parts for my appliance?It will also let you add your accessories and access the associated recipes. How do I change/delete my product in the app?

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To ensure the best cooking results, you should not open the appliance for more than 1 minute during cooking cycles. RESET by unplugging it for 2-3 minutes and restart full cooking cycle. Why does my appliance no longer beep? If the problem persists despite adhering to the advice above: the appliance may need to be repaired. The appliance switches automatically to manual mode (green indicator) after start-up. Why? Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre. The colour indicator flashes white - what does this mean? Put in the dishwasher. Various topics Where can I dispose of my appliance at the end of its life span? Tip: recipes are found using key words, so it is easier to enter a type of vegetable (e.g. carrot) rather than just vegetable. Use the "Bookmark" and "My Favourites" functions: How do I add a recipe to a favourites book?This is not a problem simply press the OK key for confirmation for cooking to start. Why does my appliance no longer beep? Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs. Solutions: To allow the appliance to detect the start of the cooking cycle, the appliance must be completely opened before each cooking cycle. If not, the cooking cycle will not start. Completely open the grill then close it and press OK. What should I do if my appliance is not working?

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If the problem persists despite adhering to the advice above: the appliance may need to be repaired. The OK indicator is still flashing even though I have put food on the plates and closed the grill - why? If you leave the appliance open between 2 cooking cycles it will turn to safety mode and will have to be reset. To rectify this: turn off the appliance, remove the food, restart the appliance and then return to the programme selection and wait until preheating has finished before cooking the food. Personalization solutions allow us to improve the quality of the information and services we provide and make your experience more enjoyable.To rectify this problem, turn off the appliance and allow it to cool down. Then install the cooking plate correctly.