I received an error message: If you got an error message while trying to install Microsoft 365 or Office and it has a Learn More link, select it to get information for how to troubleshoot that particular error. If there wasn't a link, see Troubleshoot installing Microsoft 365 or Office. Microsoft 365 and Office 365 are available in a variety of plans to best meet the needs of your organization. Service families and plans Viva Engage core functionality is included with Microsoft 365 Business Basic, Microsoft 365 Business Standard, Microsoft 365 F1, Microsoft 365 F3, Office 365 E1, Office 365 A1, and Office 365 F3. Premium functionality such as leadership corner, campaigns, advanced analytics, and more are included in Viva Suite license. Microsoft 365 F1 doesn't include rights to an Exchange mailbox. To enable a full Teams experience, Microsoft 365 F1 licenses may come with the Exchange Online K1 service plan enabled. Although the Exchange Online K1 service plan will provision a mailbox for the user, Microsoft 365 F1 users aren't entitled to use the mailbox. We recommend that your customers disable Outlook on the web via these steps and ask users not to access the Exchange mailbox via any other methods. To a different service family: For example, you can move from Microsoft 365 Business Basic to Office 365 E3.

You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account. Standalone services Some versions of Microsoft 365 such as Office Professional Plus 2021, Office Standard 2021, or a stand-alone app such as Word 2021 or Project 2021 don't have an associated Microsoft account, or work or school account.Once your paid subscription begins, cancellation policies vary based on your status as a new customer and your, product, and domain selections on Microsoft. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.

Microsoft 365 A1 (legacy) (one-time, per device license paired with free Office 365 A1 per user licenses)

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If your business subscription plan includes the desktop version of the Microsoft 365 apps you won't see an option to install it unless someone in your organization assigned a license to you. Cancellation policies vary based on your status as a new customer and your product and domain selections on Microsoft. Learn more. Cancel your Microsoft 365 subscription any time by going to the Microsoft 365 admin center. When a subscription is canceled, all associated data will be deleted. Learn more about data retention, deletion, and destruction in Microsoft 365.​ Several of the Microsoft 365 and Office 365 plans have add-ons that you can buy for your subscription. An add-on provides additional functionality to the subscription. For more information, see Buy or edit an add-on for Office 365 for business. Service Compatible with Windows 10 or later. For complete requirements for PC and Mac see system requirements. After your one-month free trial ends, your subscription will automatically convert into a 12-month paid subscription and you will be charged the applicable subscription fee. Cancel anytime during your free trial to stop future charges. Credit card required to sign-up. Learn more.