If you see a shortcut arrow over files that are not shortcuts, the solution is to Restart Windows File Explorer. If you see a "people" icon next to your OneDrive files or folders, this indicates the file or folder has been shared with other people. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand The three squares icon next to an album indicates a shared collection of files. You will see this whether you are the owner of the files, or if they have been shared with you. The paused symbol over the OneDrive or OneDrive for work or school icon means your files are not currently syncing.

The blue diamond icon on the OneDrive.com toolbar shows your current subscription with OneDrive or Microsoft 365, and how much storage you have used. Note: If you see the error message "You're already syncing a personal OneDrive on this computer", follow the steps to unlink and relink your account. To resume syncing, select the relevant OneDrive icon in the notification or menu bar area, select More and then Resume syncing.If you see a "people" icon next to your OneDrive files or folders, this indicates the file or folder has been shared with other people. If there's a line under the sharing icon, it means that the file is on the device. This is not a OneDrive icon, but a corrupted Windows shortcut icon. If you see a gray X over your Windows Desktop shortcuts, try these tips:

If you have signed in to the OneDrive sync app with both work or school and a personal account, you will see two OneDrive sync icons.

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The glimmer marks (three little blue lines) seen next to a file or folder indicate that the file is new. If you see a yellow warning triangle over your OneDrive or OneDrive for work or school icon, it means your account needs attention. Select the icon to see the warning message displayed in the activity center. You can’t open online-only files when your device isn’t connected to the Internet. Learn more about OneDrive Files On-Demand.